Steelhead Technologies

Steelhead is an ERP platform built for job shops and make-to-order manufacturers. Its modules include digital Workboards for production floor instructions, Insights for automated reporting, a Watch Tower real-time dashboard for production visibility, a CRM for tracking quotes and customer interactions, an Accounting module for invoicing and financial reporting, and a customer portal for order status, invoices, and certifications. A chat feature supports shop-wide collaboration and document sharing tied to specific jobs.

The vendor's site describes the product as configurable to a shop's own workflows, and highlights spec tracking intended to simplify audits for quality-intensive operations. The site mentions cloud-based security with encrypted data, access control, and backups, indicating a cloud-hosted deployment. Support is described as coming from a Michigan-based team, though no headquarters location or founding year is stated. The site references deployments that include training for the team.

No pricing information, plans, or tiers are listed on the pages reviewed by this analysis; buyers are directed to schedule a demo or talk with the company rather than see published prices. The site does not name specific third-party integrations, so how the platform connects to accounting systems, CAD tools, or other shop software is unclear. Deployment is described only in terms of cloud-based security and access control, without detail on hardware requirements or on-premise options. Overall the site emphasizes production floor digitization, reporting, and customer communication, but leaves pricing model and integration specifics undocumented.