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UpKeep

Mobile-first CMMS and asset operations platform for maintenance, safety, and reliability

Deployment
Cloud
Pricing
Subscription
Target size
mid-size plants

Updated · By , Founder, MetaProject · How we rank

About UpKeep

UpKeep is a computerized maintenance management system built around work orders, preventive maintenance scheduling, asset tracking, and parts and inventory management. The core Maintenance product connects to additional applications on the same platform, including EHS for safety and compliance records, Learn for training built from procedures and work orders, Edge for IoT condition monitoring sensors, and Nova, an AI assistant the vendor's site says can generate work orders and build custom apps. Additional modules cover fleet maintenance, procurement, workforce time and labor, and production/MES functions.

The vendor's site describes the platform as mobile-first, aimed at maintenance technicians in the field rather than office users, and lists industry pages for manufacturing, facilities, food and beverage, transportation, and healthcare. It supports both single-site teams moving off spreadsheets and paper, and larger multi-site organizations, according to the pricing page. The site states the platform is SOC 2 compliant and offers single sign-on and open APIs, and describes offline mobile mode as available on higher tiers.

Pricing is tiered by user per month: the Essential plan is listed at 24 USD per user per month and Premium at 55 USD per user per month, each with a stated allotment of Nova AI credits. The Professional and Enterprise tiers require requesting a quote, and Enterprise adds API and custom integrations, SSO, and custom roles. The vendor's site does not specify what the custom integrations connect to beyond a general mention of business integrations and API access, and implementation and training are offered as separate add-ons priced from 500 to 5,000 USD or custom for enterprise scope.

UpKeep screenshots

  • Apps marketplace listing installable apps such as Work Order PDF, Meter Delta Entry, Backlog Health and Workload Manager
    Marketplace with installable apps for work orders, meters and backlogScreenshot: UpKeep, from upkeep.com

Screenshots belong to UpKeep and are taken from its public website. To have one removed, email info@shopfloorindex.com.

UpKeep at a glance

Key facts about UpKeep
HeadquartersUSA
DeploymentCloud
Pricing modelSubscription
PriceFrom $24 / month
Pricing (as reported)$24/user/mo (Premium $55)
Target sizemid-size manufacturers
IndustriesManufacturing, Facilities, Food & Beverage, Transportation, Healthcare
IntegrationsAPI access, Business integrations, Custom integrations, SSO

Pricing and facts as reported by the vendor or public listings, checked when this profile was researched. Source: capterra.com.

Pros and cons

What works

  • Documents unlimited work orders and unlimited locations on the entry-level plan
  • Includes a mobile app with an offline mode on higher tiers
  • Combines maintenance, safety (EHS), learning, and IoT sensor data (Edge) on one shared data model
  • Lists a stated Nova AI credit allotment on every plan tier

What does not

  • Advanced integrations, SSO, and API access are limited to the top Enterprise tier, which requires contacting sales for pricing
  • Professional and Enterprise plan pricing is not published and requires a quote
  • Implementation and training are sold as separate add-on packages priced from 500 to 5,000 USD

Who UpKeep is best for

Maintenance teams moving off spreadsheets or paper who need mobile work orders, preventive maintenance scheduling, and optional safety and IoT modules on one platform.

Compared in

Alternatives to UpKeep

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