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Smartsheet

Cloud work management platform for projects, portfolios, and processes

Deployment
Cloud
Pricing
Subscription

Updated · By , Founder, MetaProject · How we rank

About Smartsheet

Smartsheet is a cloud work management platform built around spreadsheet-style sheets combined with Gantt, board, card, and calendar views. Core modules include project and portfolio management, automated workflows, dashboards, resource management, reporting, and content/document management. Add-on modules extend the platform, including Control Center for portfolio-scale project creation, Dynamic View for secure request management, Data Shuttle for data import/export automation, Calendar App, Pivot App, Connectors, DataMesh, and Bridge for low-code workflow automation.

The vendor's site does not name manufacturing-specific modules or describe a manufacturing edition; the platform is presented as general-purpose work management for teams across IT, operations, and client delivery functions, usable by nonprofits, small businesses, and large enterprises. It is deployed as a cloud service, accessed through a web interface and mobile apps for Android and iOS, with an API and integrations rather than an on-premise option described.

Pricing is subscription-based with published monthly or yearly per-member rates for Pro and Business plans, while Enterprise and Advanced Work Management tiers use custom pricing obtained by contacting sales. Several premium modules, such as Dynamic View, Data Shuttle, Resource Management, Control Center, Calendar App, Pivot App, and Connectors, are sold as add-ons with pricing that varies by plan or is listed as starting prices rather than fixed costs. The site lists integrations with Microsoft 365, Google Workspace, Slack, Power BI, Tableau, ServiceNow, Microsoft Dynamics 365, HubSpot, Docusign, and several AI tools, but does not describe how each integration is configured or maintained beyond naming them as available on specific plans.

Smartsheet screenshots

  • Data grid of help ticket requests with a details panel open showing ID, request type and status fields
    Dynamic view of help ticket requests with a details panel openScreenshot: Smartsheet, from smartsheet.com
  • Document Builder screen with an output document name field and a panel to generate documents from sheet data
    Document builder screen mapping sheet data to a documentScreenshot: Smartsheet, from smartsheet.com

Screenshots belong to Smartsheet and are taken from its public website. To have one removed, email info@shopfloorindex.com.

Smartsheet at a glance

Key facts about Smartsheet
Founded2005
HeadquartersUSA
Company sizeOver 3,000 employees
DeploymentCloud
Pricing modelSubscription
PriceFrom $9 / month
Pricing (as reported)$9/user/mo (Business $19)
IntegrationsMicrosoft Office 365, Google Workspace, Slack, Adobe Creative Cloud Extension, Power BI, Tableau, Anthropic's Claude, Google Gemini Enterprise, Microsoft Copilot, OpenAI's ChatGPT, ServiceNow, Microsoft Dynamics 365, HubSpot, Docusign, Jira

Pricing and facts as reported by the vendor or public listings, checked when this profile was researched. Source: method.me.

Pros and cons

What works

  • Offers Gantt, grid, board, card, and calendar views within the same platform
  • Documents an API and MCP-enabled connectors for external AI tools
  • Supports cross-sheet formulas, dependencies, and automated triggers on Pro and above
  • Includes mobile apps for Android and iOS
  • Provides unlimited sheets, forms, and reports even on the entry-level Pro plan

What does not

  • Enterprise and Advanced Work Management pricing is custom and requires contacting sales
  • Several capabilities, including Resource Management, Control Center, Dynamic View, and Data Shuttle, are separate add-on modules with their own pricing
  • No on-premise deployment option described
  • Pro plan is capped at 10 members and limited to 250 automations per month

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