Salesforce Manufacturing Cloud
CRM platform with manufacturing-specific modules for sales, service, and channel operations
Microsoft Dynamics 365 Sales
CRM software for sales teams with AI-based agents for lead qualification and deal management
- Deployment
- Cloud
- Pricing
- Subscription
Updated · By Oleksii Bilokamenskyi, Founder, MetaProject · How we rank
About Microsoft Dynamics 365 Sales
Dynamics 365 Sales is a customer relationship management product for sales teams. The vendor's site describes core sales force automation, pipeline and opportunity management, and Microsoft 365 integration. It also documents several AI agents: a Sales Opportunity Agent for researching and analyzing deals, a Sales Qualification Agent for prioritizing leads, a Sales Close Agent (described as in preview) for deal analysis, and a Sales Research Agent for answering sales and operations questions. Custom agents can be built using Copilot Studio, according to the site.
The site does not state which manufacturers or industries the product is built for, and does not describe a specific deployment model such as cloud hosting or on-premise installation. No target company size is specified beyond general references to sales teams and organizations.
Pricing is listed in three tiers: Professional at 65 USD per user per month, Enterprise Edition at 105 USD per user per month, and Premium at 150 USD per user per month, all billed yearly according to the pricing section. The site also invites visitors to contact Microsoft for pricing on the Enterprise and Premium tiers. Details of how the product integrates with non-Microsoft systems, and how it is deployed technically, are not described on the pages reviewed.
Microsoft Dynamics 365 Sales at a glance
| Headquarters | USA |
|---|---|
| Deployment | Cloud |
| Pricing model | Subscription |
| Price | From $65 / month |
| Pricing (as reported) | $65/user/mo (Enterprise $95) |
| Integrations | Microsoft 365, Copilot Studio, Microsoft Copilot |
Pricing and facts as reported by the vendor or public listings, checked when this profile was researched. Source: cargas.com.
Pros and cons
What works
- Documents tiered pricing with published per-user monthly rates
- Includes AI-based lead scoring and prioritized work lists for opportunity qualification
- Integrates with Microsoft 365 and Copilot Studio for custom agent building
- Offers a natural-language query interface via Microsoft Copilot for pipeline review
What does not
- Deployment model (cloud vs on-premise) is not described on the pages reviewed
- Higher-tier plans (Enterprise, Premium) require contacting sales for full pricing details
- Advanced AI features such as autonomous recommended actions are limited to the Premium plan
Compared in
- Best CRM Software for Manufacturers
CRM sharing a data platform with Business Central and Supply Chain Management for manufacturers
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