Arena QMS (PTC)

Arena is a cloud platform combining product lifecycle management (PLM) and quality management system (QMS) modules. It covers product record management (parts, documents, drawings, assemblies), engineering changes (ECOs, stop ships, deviations), quality management (issues, complaints, audits, corrective actions), training management, and compliance management for standards such as FDA, ISO, ITAR, EAR, RoHS, REACH and WEEE. It also includes supply chain and supplier management, automated review workflows, and reporting and analytics.

The vendor's site positions the product for high-tech electronics and medical device manufacturers, including companies working with suppliers and contract manufacturers across dispersed teams and supply chains. It is described as a multi-tenant, cloud-native SaaS solution, accessed via a web browser, with a separate PLM for AWS GovCloud package aimed at aerospace and defense customers needing ITAR compliance. The site states a service level commitment of 99.5%.

The site does not list specific prices or plans; it offers a PLM package, a QMS package, and a GovCloud package but directs visitors to request a demo or trial rather than stating costs. Integration is described in general terms — connecting to ERP, CAD, and MES systems, plus an API and single sign-on — but the site does not name specific integration partners or explain how these connections are configured. Deployment is consistently described as cloud-based, with no on-premises option mentioned.