MasterControl
Quality, manufacturing, and asset management software for regulated life sciences companies

Configurable cloud quality management system with document control, CAPA and audit modules
Updated · By Oleksii Bilokamenskyi, Founder, MetaProject · How we rank
Octave Reliance, formerly ETQ Reliance, is a quality management system built around configurable applications rather than a single fixed workflow. The vendor's site lists more than 40 ready-to-use applications, including Document Control, CAPA, Audit Management, Training, Supplier Quality, Change Management, Nonconformance Management, Risk Register and Environmental Management. A codeless application designer lets teams adjust workflows, forms and rules, and the platform includes dashboards described as offering real-time and predictive analytics.
The vendor's site describes the system as cloud-native, running on AWS infrastructure with encryption in transit and at rest, role-based access control, and SSO/LDAP support. It states the product is aimed at enterprise organizations that need to scale quality processes across multiple sites, languages and regions, and highlights use in regulated environments such as Life Sciences, referencing ISO 9001, FDA 21 CFR Part 11, IATF 16949 and EU Annex 11. It also states the system integrates with ERP, MES, PLM, LIMS and HR systems via REST APIs and prebuilt connectors.
Pricing is described as subscription-based, billed by users, modules or sites, with the vendor's site saying it offers transparent annual fees, but no specific price figures are given. Implementation is said to range from a few weeks for a basic system to a few months for multi-site rollouts, though no cost figures accompany this. The site does not specify which ERP, MES or PLM systems have prebuilt connectors, nor does it give details on how integrations are configured in practice.
| Headquarters | USA |
|---|---|
| Deployment | Cloud |
| Pricing model | Quote only |
| Pricing (as reported) | quote |
| Target size | enterprise manufacturers |
| Industries | Life Sciences, Manufacturing |
| Integrations | ERP, MES, PLM, LIMS, HR systems, CRM |
Pricing and facts as reported by the vendor or public listings, checked when this profile was researched. Source: etq.com.
Enterprise manufacturers, including regulated Life Sciences producers, that need to scale a configurable quality management system across multiple sites and integrate it with ERP, MES or PLM systems.
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